New Policy Update

As a salon, we highly value our guests and the time that has been specifically set aside for your custom service. We understand that things in life happen, and appointments may have to be cancelled. We ask that all appointments that must be cancelled or rescheduled be done so more than 48 hours before your appointment time. Beginning on August 1, 2026, we will be implementing a booking policy. When booking an appointment with services totalling over $100, base ticket price, a non-refundable 50% deposit will be required to secure your appointment. Your appointment slot is not confirmed until this payment is received. This can be accomplished either through e-transfer or pre-authorization.

Application to Services:

Your deposit will be credited toward the final total of your scheduled service on the day of your appointment. However, if you cancel within the 48-hour window, no-show, or arrive more than 15 minutes late resulting in a cancellation, your deposit is forfeited to compensate for the lost time.

Cancellations & Rescheduling:

Deposits are fully refundable or transferable if you cancel or reschedule your appointment at least 48 hours in advance.

We strive to give our guests the best service possible, while staying on track with the rest of our day. If there are any questions, please reach out to the salon. We appreciate your continued support.